As a contact center leader, you lose half your agents every year. But what is it about the people who stay? What qualities make them

Sales experience doesn’t always mean success You’re hiring a salesperson and you can’t decide between candidates. Most break the tie by choosing the person with

We recommend using our complete guide. It gives you information on what to listen for in candidate responses. Access the complete guide here There are

How can you predict if a person will be successful in sales if they have no experience at all? It’s not easy. There are countless

Once startups get a whiff of product-market fit, it’s balls to the wall funding and scaling. “Let’s get rich, people!” The problem? 74% of high

Beta customers have seen up to a 30% increase in sales performance and a sharp decline in turnover through more intelligent hiring decisions