7 New Insights to Reduce Call Center Attrition (2019)
As a contact center leader, you lose half your agents every year. But what is it about the people who stay? What qualities make them last? This piece provides answers.…
As a contact center leader, you lose half your agents every year. But what is it about the people who stay? What qualities make them last? This piece provides answers.…
Sales experience doesn't always mean success You’re hiring a salesperson and you can’t decide between candidates. Most break the tie by choosing the person with experience, but is that the…
We recommend using our complete guide. It gives you information on what to listen for in candidate responses. Access the complete guide here There are a lot of variables when…
How can you predict if a person will be successful in sales if they have no experience at all? It’s not easy. There are countless variables to consider when making…
Once startups get a whiff of product-market fit, it’s balls to the wall funding and scaling. “Let’s get rich, people!” The problem? 74% of high growth technology companies fail because…
Beta customers have seen up to a 30% increase in sales performance and a sharp decline in turnover through more intelligent hiring decisions